1. Research Use Only — Product Restrictions
All products sold through the Website are sold strictly For Research Use Only and are not approved, evaluated, or intended for human or veterinary consumption, diagnostic use, therapeutic use, or any other use not explicitly permitted under applicable law. Our compounds are not drugs, dietary supplements, or cosmetics, and no claims are made regarding their safety, efficacy, or suitability for use in or on humans or animals.
By placing an order, you represent and warrant that: (i) you are at least 18 years of age; (ii) you are purchasing these products solely for laboratory, in-vitro, or other legitimate research purposes; (iii) you have the appropriate training, facilities, and authority to handle research compounds safely and in compliance with applicable laws; and (iv) you will not resell, distribute, or introduce these products into the body of any human or animal, or otherwise use them in violation of applicable law. PrimeDrip Labs reserves the right to refuse, cancel, or limit any order at its sole discretion, including where we believe a product may be misused.
2. Eligibility & Account Registration
You must be at least 18 years of age to access or use the Website or place an order. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information when registering or placing an order, and to keep that information up to date.
3. Orders, Pricing & Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or where we believe an order violates these Terms. Prices, bulk-tier discounts, and promotions displayed on the Website are subject to change without notice and apply only to orders placed while such pricing is in effect.
Payment is processed securely through our third-party payment processor at the time your order is placed. By submitting your payment information, you represent that you are authorized to use the payment method provided. Once an order has been placed and processed, it is generally final — please see our Return Policy for details on cancellations, damaged shipments, and lost packages.
4. Intellectual Property
The Website and all content made available through it — including text, graphics, logos, product descriptions, images, design elements, and software — are owned by PrimeDrip Labs or our licensors and are protected by applicable intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal or internal business use. You may not copy, reproduce, distribute, modify, create derivative works from, or otherwise exploit any content from the Website without our prior written consent.
5. Electronic Communications
By using the Website or providing your contact information, you consent to receive electronic communications from us, including order confirmations, shipping notifications, account-related messages, and — where you have opted in — marketing communications via email or SMS. You agree that such electronic communications satisfy any legal requirement that communications be in writing. See our Privacy Policy for more information on how to manage your communication preferences.
6. Prohibited Conduct
In connection with your use of the Website, you agree not to:
- Use the Website for any unlawful purpose, or in any way that violates these Terms;
- Impersonate any person or entity, or misrepresent your identity, age, or affiliation;
- Reproduce, distribute, sell, or commercially exploit any portion of the Website or its content without authorization;
- Upload or transmit viruses, malware, or any code designed to disrupt or damage the Website or its users;
- Attempt to gain unauthorized access to the Website, its systems, or related networks;
- Use any bot, scraper, or other automated tool to access or extract data from the Website without our express written permission;
- Interfere with, disable, or circumvent any security or access-control features of the Website; or
- Send unsolicited advertising, spam, or other unauthorized communications through the Website.
We reserve the right, in our sole discretion, to refuse service, remove content, cancel orders, or terminate access to the Website for any user who violates these Terms.
7. Third-Party Links
The Website may contain links to third-party websites or services that are not owned or controlled by PrimeDrip Labs. We do not endorse and are not responsible for the content, accuracy, or practices of any third-party sites. Your use of any linked third-party site is at your own risk and subject to that site's terms and policies.
8. Disclaimer of Warranties
The Website and all products and content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory, including without limitation implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. PrimeDrip Labs does not warrant that the Website will be uninterrupted, secure, or error-free, or that any defects will be corrected.
PrimeDrip Labs makes no representations or warranties regarding the suitability of any product for any particular research application, and you assume full responsibility for evaluating each product's suitability for your intended use. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
9. Limitation of Liability
To the fullest extent permitted by applicable law, PrimeDrip Labs and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including damages for loss of data, profits, or business interruption — arising out of or relating to your access to or use of, or inability to use, the Website or any product purchased through it, regardless of the legal theory asserted.
To the fullest extent permitted by applicable law, our aggregate liability for any claim arising out of or relating to these Terms or your use of the Website shall not exceed the greater of (i) the total amount you paid to PrimeDrip Labs for the product giving rise to the claim, or (ii) one hundred U.S. dollars (US $100).
10. Indemnification
You agree to defend, indemnify, and hold harmless PrimeDrip Labs and its officers, employees, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to: (i) your use or misuse of the Website or any product purchased through it; (ii) your violation of these Terms or applicable law; or (iii) your infringement of the rights of any third party.
11. Dispute Resolution & Arbitration
We encourage you to contact us first at support@primedriplabs.com so we can try to resolve any issue informally. If a dispute cannot be resolved informally, you and PrimeDrip Labs agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Website shall be resolved by binding individual arbitration, and not in a class, consolidated, or representative action. This means that you and PrimeDrip Labs each waive the right to a jury trial and to participate in a class action. Either party may seek injunctive relief in court to protect intellectual property rights or to prevent unauthorized access to the Website.
12. Governing Law
These Terms shall be governed by the laws of Texas, without regard to its conflict-of-law provisions, except to the extent superseded by the Federal Arbitration Act. If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary, and the remainder of these Terms will remain in full effect.
13. Copyright (DMCA) Notice
If you believe content on the Website infringes your copyright, please send a notice including: a description of the copyrighted work; the location of the allegedly infringing material; your contact information; a statement of good-faith belief that the use is unauthorized; a statement under penalty of perjury that the notice is accurate; and your signature, to:
PrimeDrip Labs — Copyright Agent
Houston, TX 77001
Email: support@primedriplabs.com
14. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website after changes become effective constitutes your acceptance of the revised Terms.
15. Contact Us
If you have questions about these Terms, please contact us through our Contact page, or email support@primedriplabs.com.